FAQs
Frequently asked questions
Everything you need to know about Credufy. Cannot find your answer? Write to us and we will reply within a day.
Getting started
Is Credufy free to use?
Creating an account is free, and so is practice for WAEC, JAMB, NECO and BECE. International English mocks are paid per use from your wallet (a full IELTS or TOEFL mock is ₦3,000), and role-based and professional packages are monthly subscriptions.
Which package should I choose?
Sitting WAEC, JAMB, NECO or BECE: National, which is free. Applying abroad: International English. Preparing for a job application or interview: Role-based. Sitting ICAN, CIBN, TRCN or CIPM: Professional Nigeria. Sitting NEBOSH or another international certificate: Professional International.
What exams does Credufy cover?
National: WAEC, JAMB, NECO and BECE. International English: IELTS, TOEFL iBT, SAT, PTE Academic, Cambridge C1/C2 and GRE Verbal. Professional: ICAN, CIBN, TRCN and CIPM in Nigeria, and NEBOSH IGC internationally. Role-based assessments cover job tests and interviews for any career field.
How do I start preparing for IELTS on Credufy?
Sign up, go to English Exam Prep, select IELTS and take a mock. The AI analyses your results and builds a personalised study plan, and you can start a tutor session the same day.
Does it work on my phone?
Yes. Credufy runs in any modern browser, on desktop and mobile, so there is nothing to install to get started. For voice practice, allow microphone access when your browser asks.
Pricing and wallet
How much do the packages cost?
National exams are free. International English mocks start from ₦2,000 each (from $1.50), section practice and AI writing reviews are charged per use. Role-based tiers are ₦3,500, ₦7,000 and ₦15,000 per month. Professional Nigeria runs from ₦4,000 to ₦12,000 per exam per month depending on the certification.
How do I fund my Credufy wallet?
You can top up with a Nigerian debit or credit card or by bank transfer through Paystack, or internationally in US dollars through Stripe. The minimum top-up is ₦1,000 or $5, and your balance is credited instantly.
Can I pay in US dollars?
Yes. International students can fund their wallet in dollars through Stripe. All features work the same, and prices are shown in both naira and dollars across the app.
How much does voice practice cost?
Voice practice is charged per minute from your wallet, at ₦350 a minute on pay-as-you-go English prep. Role-based tiers include monthly voice minutes: 45 on Starter, 120 on Pro and 350 on Elite.
What happens if my wallet runs out during a voice session?
Your tutor tells you when your balance is getting low, so you can carry on or finish gracefully. If your balance reaches zero the session pauses instead of ending abruptly, which gives you a short window to top up.
AI voice tutor
How does the AI voice tutor work?
You speak, it listens and answers within moments, and it coaches you in real time like a human tutor. You can interrupt it mid-sentence, which makes speaking practice feel like a real conversation.
Is there a separate Credufy Voice site?
Yes. Credufy Voice at voice.credufy.com is the voice practice platform behind speaking and interview practice.
Professional certifications
Which professional certifications does Credufy cover?
ICAN (Foundation, Skills and Professional levels), CIBN, TRCN (Teachers Registration Council of Nigeria), CIPM (Chartered Institute of Personnel Management) and NEBOSH IGC (International General Certificate in Occupational Health and Safety). New professional exams are added regularly.
How does the chapter-by-chapter system work?
The AI tutor teaches each chapter first, explaining concepts and checking your understanding, then unlocks a quiz. You must score 70% or more to advance to the next chapter, so you learn before you are tested.
What does the mock exam look like?
Mock exams mirror the real exam structure. For ICAN: Section A (20 MCQs, 20 marks, 45 minutes) and Section B (6 long questions, choose 4, 80 marks, 2 hours 45 minutes), AI-marked. For NEBOSH IGC there are MCQ practice mocks and the full Open Book Examination simulator.
What is the NEBOSH OBE simulator?
It generates a unique, realistic workplace scenario for each attempt. You have 4 hours to answer 10 scenario-based tasks worth 100 marks. Your answers are marked by AI, with a score out of 100, a pass or fail result (pass mark 45%), per-task feedback and a model answer. You can attempt it as many times as you like.
What does the TRCN preparation cover?
The full TRCN Professional Qualifying Examination (PQE) across its five domains, for primary and secondary school teachers: educational psychology, curriculum studies, school management and teaching methodology.
How many CIPM questions are available?
Over 3,132 approved questions across the CIPM papers, from foundation to professional level, organised chapter by chapter with adaptive MCQ drills at Basic, Intermediate and Professional difficulty.
How much does the Professional platform cost?
Per exam, per month: TRCN ₦4,000, CIPM ₦6,000, CIBN ₦8,000, ICAN ₦8,000–₦12,000 depending on level, and NEBOSH IGC ₦12,000. Each subscription covers one professional exam, with all chapter lessons, MCQ drills, full mock exams and the AI tutor for that exam.
Is there an AI tutor for professional exams?
Yes. Each exam has a dedicated AI tutor trained on its syllabus. Ask it to explain any concept, work through past questions or quiz you on a topic, any time from your dashboard.
Mock exams
Are the mock exams the same as the real ones?
They are designed to be as close as possible: the same section structure, timing rules, question types and difficulty spread. IELTS mocks cover all four sections (Listening, Reading, Writing and Speaking) with the real time limits, and writing is scored by AI using the official band descriptors.
How many questions are in the bank?
Over 4,800 approved questions across all exams, including WAEC, JAMB, IELTS, TOEFL, TRCN, CIPM, ICAN and NEBOSH IGC. New questions are added regularly.
Does the mock adapt to my level?
Yes. After each answer the difficulty adjusts: harder questions when you are doing well, targeted drills when you are struggling. The adaptive engine is live for IELTS and TOEFL.
Schools, sponsors and organisations
Can Credufy be set up for our school?
Yes. Credufy School at school.credufy.com gives each school its own branded portal, question banks aligned to your syllabus, an admin dashboard, cohort performance exports and bulk billing. It is designed for schools, coaching centres and training institutions.
What is Credufy Community?
Credufy Community at community.credufy.com runs sponsored paper mock exams in schools. Volunteers map schools and run the exams, and sponsors fund the programme and follow the schools, volunteers and results under their name.
Is there a Credufy for universities?
Credufy University is in development and is not open yet. Write to us at info@credufy.com if you would like to hear when it launches.
Can employers use Credufy to screen candidates?
Yes. The role-based track lets employers create custom MCQ or AI interview assessments for any role, score candidates automatically and review detailed reports. Contact us for volume pricing.
Refer & Earn
How does the referral programme work?
Every Credufy user gets a unique referral link. When someone signs up through your link and makes their first purchase, you earn wallet credit automatically, which you can spend on any platform feature.
Is there a limit on how much I can earn from referrals?
No. There is no cap. Track your referrals and total earnings from the referral dashboard in your account.
When does my referral credit arrive?
Wallet credit is added as soon as the person you referred completes their first purchase, and you will see a notification in your dashboard.
Still have a question?
Send us a message and a person will reply, usually within 24 hours.
